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How to apply credits to an order as a user in Trybe

When you go to create an order by selecting '+' > New order enter in the name of the client. If this client has a membership with redeemable recurring credits they will appear here or if the client has course credits there will appear here too.


Add the appointment/ session/ package etc. If it is a multi-use credit, the credit will automatically be applied to the item if it matches the requirements, if it is not multi-use you will have to select 'Apply' in order for the credit to be applied to the order. 

In the client details section on the order you will be able to see the expiry date of the credits if it has one. If there is no expiry date set on the credit then it will state 'No expiry' to let you know.


Once the credit is applied, the discount will show on the item. In this example it was a free massage so when the credit was applied the item becomes completely free and there is nothing left to pay.  Please see the video example.