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Service charge

You can create default service charge rates and choose which offerings they should apply to.

To do this head to Settings > Order management > Service charge.

Service charge rates>

Here you will see the option to set a 'Default percentage'. This is the default percentage that will apply if the offering does not have a service charge rate set up for it.

If you want to set up different service charge rates for different offerings, you will need to select 'Add rate' (first screenshot). Then you will have to enter in the following information:

  • Percentage - enter in the % amount for the rate

  • Offerings - go through your offerings and toggle on which offerings this service charge rate applies to

> Select 'Done' to create the rate (see second screenshot)

The rate will then be added to the list of 'Offering rates'.

To edit a rate, simply select the rate and a pop-up window will appear.

To delete a rate, click on the three dots next to the rate you want to delete > 'Delete' (see third screenshot).

You can create as many rates as you want for your offerings!

Tip on card reader>

By toggling on the option 'Enable tipping on card readers' (see third screenshot), you allow your customers who pay through Trybe Pay the choice to add a tip on the card reader. If this option is toggled off, when your customer pays on your card reader, they will not have this choice offered.

For more information about it, here is a guide on how tips work with card readers.